QUALITY PRODUCTS + PROMPT DELIVERIES = TOTAL CLIENT SATISFACTION
 
>> Our Company  
Our firm has been in the business since 1983 operating as one of the leading professional retailers/wholesalers of hardware materials. It is firmly focused on providing complete range of hardware items, power tools, safety gadgets, electrical, paints & cleaning supplies, lumbers, plumbing, construction & building materials, computer peripherals and other products. We are recognized for providing quick, cost-effective, reliable quality products, certified branded materials from US, Japan and Europe

>> Our Location

Our main office is situated at Al-Salhiya Bldg., 1 st Floor, room 3 & 5, Tunis Street Hawally, Kuwait and our satellite office is located at Khalifa Al-Jassim Street , Shuwaikh Industrial area, Kuwait . Our company has gained a remarkable yearly income and continuously develops new innovative retailing/ wholesaling and trading systems to keep abreast of the market trends and maintain the leadership in the industry.

>> Mission Statement
 
Our mission statement to improve the quality of life through customer service is reflected in the importance senior management attaches to its Marketing Department . Here a very professional team carries out continuous analysis of the company's position regarding its competitors and market share, and conducts ongoing research on the extent to which its products and services contribute to customer satisfaction – the key to company's success in understanding the needs of its customers.
 

>> Our Support & Administration
 
Managing a hardware business with such a wide range of products is not a simple task. The line managers of the company, however, have support from one of the best administrative teams in the country.

Marketing, public relations, advertising, management information systems, logistics, accounting and financial affairs, human resources and legal matters are all handled by departments staffed with highly-trained professionals, which ensures the smooth running of the establishment.

The firm's Management Information Systems is the foundation on which the efficiency of the company stands. Most aspects of the company's operation, from retail, wholesale and inventory control to project management, are fully automated, freeing front-line staff to concentrate on the most important aspect of the business-understanding and fulfilling customer needs.

To ensure the effectiveness of the company's operations, Finance & Accounting are controlled by a centralized department employing the latest technology. The department handles routine accounting matters, and monitors and analyzes the organization's transactions. Its timely reports on all aspects of the company's operation enable management to run a very successful company.

Personnel & Human Resources ensures that suitably-qualified staff is always available for operations critical to company's success. The organization also has its own in house Legal Department to handle the company's legal affairs and provide management with pertinent advice.

 

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